Unlock the future of seamless banking with Copay, where user experience meets unparalleled rewards. Our cutting-edge UX/UI digital project redefines the banking landscape, making every interaction effortless and every transaction rewarding.
Date
January 2025
Role
Copay Bank
Team
Visual Design UI & UX Design
Tools
Banking
SUMMARY AND IMPACT
Through iterative design and usability testing, the redesign significantly improving overall user experience.
↑
45%
Task Success
↓
67%
Navigation Time
↑
64%
User Satisfaction
Overview
THE ISSUE
Core issues identified by our users:
PROBLEM STATEMENT
Research
COMPETITIVE AUDIT
SURVEYS & INTERVIEWS
COMPETITIVE AUDIT
SYNTHESIS
PERSONAS
USER JOURNEY MAPS
Prototyping
WIREFRAMING
WIREFRAMING AND USER FEEDBACK
WIREFRAMING
Testing
REVISIONS
NOTABLE QUOTES
REFLECTION